Power dynamics are often at play in the workplace, where
your boss determines the nature of your work and can fire, promote, or transfer
you (O’Hair & Wiemann, 2012, p. 226).
I had just received a promotion at my job (NYCHA). So I was transfer to another site. A
workplace is just like a home. The
workplace needs a plan, schedule, and cooperation from everyone that is in the
setting.
I came to the site with the 3R’s and NVC to the
workplace. However, there are some
workers that do not like change, and there are some who would not cooperate
with other employees. There was one employee that refused to cooperate with the
new development.
The first strategy I chose was to compromise with this
employee because her role (food monitor) was just as necessary to the program
and need to be respect. However, her
attitude and work still showed poor performance practices, for example; She was
skipping out from the program before the food would be delivered. The snacks and meals were not ready for the
children. This employee continues with
her poor behavior habits.
Therefore, my second strategies I chose were to have a
meeting with the minds. We had a sit
down meeting with her, her boss and my boss and I, in all due fairness; I
wanted to know how she felt. Did she
want a transfer? What is her expectation of her work and what goal she had for
her part.
The employee thanks
me for listening to her cause and the effect of her performance. I thank her for letting me know how she felt
about responsibility.
As we began to get back on schedule, I signed her up as a
volunteer because she wanted to be apart of the program. The Spelling Bee
Contest was coming up, and we worked with the children as a team. We won that
year for the 2006, 5grade spelling bee.
We no longer work together anymore. I had a promotion for
another site, as well as this employee, but when I see her, she gives me the
biggest hug.
Most of my colleagues call me for advice about handling
conflicts. Some companies do not give
training about the 3R’s and NVC, or how to handle conflicts in the
workplace. However, I believed your
workplace is like running your home. For instance, the 3R’s and NVC must be
implemented right from the start.
Assertive people are generally effective at handling conflicts because
they do not let negative emotions like anxiety, guilt, or embarrassment get in
the way and they stand up for what they believe is right (O’Hair & Wiemann,
2012, p. 237).
Reference:
O'Hair, D., & Wiemann, M. (2012). Real communication: An
introduction. New York: Bedford/St. Martin.
Rosenberg, M. (2010, 05 27). The
center for nonviolence communication. Retrieved from http://www.cnvc.org/learn/nvc-foundations
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